Your privacy matters.

Who we are

Trust Guarantee Community Development Aid (TGCDA) is a South Sudanese national NGO based in Juba. For questions about this policy or your information, email trustgprograms@gmail.com or call +211 927 038 223.

Information we receive

When you email or call us, we receive the contact details and information you choose to share. Please avoid sending sensitive personal, medical, or protection information through ordinary email or the website chat tool.

When you visit the site, our hosting and website tools may process technical information such as your IP address, browser, pages requested, and visit time to deliver and protect the site. If you use a site chat tool, the messages you enter may be processed by that tool's provider.

How we use information

We use information to respond to inquiries, discuss possible partnerships, operate the website, and maintain its security. Service providers that help operate the website may process information for those services. Information may also be disclosed when required by applicable law.

Cookies and local storage

Cookies are small files stored by your browser. This site and its hosting or website tools may use cookies for core functions such as site operation and security. Your browser may also store website preferences. Our cookie notice uses local storage to remember when you dismiss it; dismissing the notice does not grant consent for optional tracking.

You can delete or block cookies and local storage through your browser settings, although some site functions may then work differently. TGCDA will update this policy if additional analytics, advertising, or other optional tracking tools are introduced.

How long information is kept

We keep correspondence and technical records only as long as reasonably needed for the purposes above and any applicable recordkeeping or legal obligations. Retention periods may differ by type of information and service provider.

Your questions and choices

You may contact us to ask what personal information we hold about you or to request a correction or deletion, subject to applicable law and legitimate recordkeeping needs. You can also use your browser settings to manage cookies and stored site data.

Changes to this policy

We may update this page as the website and its services change. The effective date above will show when this policy was last revised.